Frequently Asked Questions

How do I take care of my Dallas Clipins 

1
Take your extensions out before going to bed, and brush them gently. Unlike applied extensions, clip-in extensions must be removed before you go to bed

2. When cleaning your extensions. Wash your extensions using a Professional line of shampoo and conditioner. Recommendations are purology and Monet. Place the extensions in a sink, and dampen them with lukewarm water. Shampoo once condition twice, comb extensions with wide toothed comb. Start combing them from the ends first, and work your way to the top. Never comb straight down from the top to the ends. Rinse with cold water.

3 Hang the extensions up to dry, Pat them dry with a soft towel first, then clip them to a pants hanger. Place the hanger in your shower, or in a well-ventilated area. Or add a heat protectant oil and blow dry.


4.Keep them moisturized, especially when you style extensions . When your extensions are dry, comb a little bit of oil y. Don't overdo it because they'll become greasy easier than your natural locks. please note <do not use Argon Oil> recommend Moroccan oil,  pureology, and monet products

5.Take care when heat styling your extensions. You can blow dry, flat iron or curl the extensions but just like with your hair it’s best to keep it at a minimum. Be sure to use a heat protecting spray, and a lower temperature.
* Make sure that your extensions are dry before you heat
* Use flexi rods as much as possible.. it is a lot faster and healthier for the extensions.

6..Can this hair be colored ?
Yes. Dallas Clipins are no ordinary hair extensions. Made of the finest hair, they can be styled, permed, and colored – allowing you to treat them exactly as you would your own natural hair.


7.Can we track out packages? Yes. Dallas Clipins sends all packages with a tracking number and will inform all customers once the order has been shipped

 8. What if we need help placing the order. Can we contact for assistance?

Yes. Feel free to email us at DallasClipins@gmail.com Instagram: ShopDallasClipins or call our customer service number 469-579-8591

Return policy 
May I return my order?
Yes. We are more than happy to accommodate returns or exchanges on the hair extensions! We understand that picking the right color might be a bit difficult when choosing from a computer screen, so we are happy to exchange your unopened Dallas Clipins Hair Extensions 14 days of you receiving your order. We will issue a refund deducting the initial shipping costs

<Please Note > Due to hygienic reasons we only exchange items that have not been opened, worn or tampered with. As long as the sticker has not been broken, and the tester piece has not been altered. Please email us at DallasClipins@gmail.com before sending your clipins beause <Please note> Our Clipins are not remy they are virgin hair. So they can be colored and can be fully customized to your hair color. We can help with giving instruction on coloring your extensions